What is sent to the cloud

What leaves your computer

When	What is sent	To whom
You edit and export	Nothing	No one
You ask the AI for an edit	Your words, with any notes file you attach and the purposes you set with Use as…; your saved AI instructions, if they are on (Settings › AI); the edit so far; an analysis of your clips made on your computer (such as shots, speech and beats); parts of the transcript; when needed a few still pictures (at most 12 pictures and 8 MB per step). The AI can ask for a short video or sound excerpt (up to 15 seconds, reduced in size). Never the original files	Edivo, and the AI provider that works for us
You connect an AI app, such as Claude, Cursor or VS Code (Settings › Connections)	What that app asks for, within what you allowed there. Never the original files	That app and the AI provider behind it, under your own agreement with them. Nothing goes to Edivo
You sign in	Your email address, the name the app gives this computer, and your time zone for the sign-in email	Edivo, and our email provider (Resend) for the code
The app checks your credits or plan, or starts an AI request, while a free trial could still start for you	The country or region set in Windows, as a two-letter code. It stops once your trial has started or you have a plan	Edivo
You turn on stock footage for a project	The words describing the footage	Edivo's server, which searches Pexels and Pixabay
You allow AI-made images, voices or music	The description the AI wrote (image description, narration text or music description), with style, size, voice and pace. Never your footage	Edivo's server, which passes it through OpenRouter to the company whose model makes it
A tool needs a model, after you agree	A download request, which shows your IP address	Hugging Face (the dub voices' eSpeak NG: jsDelivr)
Edivo checks for updates	A download request, which shows your IP address	GitHub (Microsoft), where Edivo's releases are published. Installed from the Microsoft Store? Edivo has no updater of its own there: Windows updates it through the Store
You send a problem report	The text you see before you press Send report	Edivo
You turn on Help improve Edivo	Counts from a fixed list with a random install number	Edivo
You buy a plan or credits	Your name, email address, billing address and payment details, typed into the payment page in your browser	Link, our payment partner, and Stripe

Who handles an AI edit

Edivo's server in Germany (Hetzner).
One AI provider, chosen by Edivo for your quality mode. Both get the same request and process it in the United States.

AI provider	Safeguard	Training	Kept
Anthropic (Anthropic Ireland, Limited), Claude models	Standard contractual clauses in its data processing addendum		Deleted within 30 days; up to 2 years only if its safety systems flag the request
OpenAI (OpenAI Ireland Limited), GPT models	Passed to OpenAI in the United States under standard contractual clauses or the EU's adequacy decision for the United States (the EU-US Data Privacy Framework)		Up to 30 days to detect abuse, then deleted

The AI provider receives only still pictures. Video and sound excerpts stay on Edivo's server.

How long it is kept

Data	How long
Pictures and excerpts sent for an AI request, and media made or fetched for it	Deleted from our server 30 days after the request, or sooner when you delete the account
The record of each request and the credits it used	While you have the account
Your AI instructions	Kept on your computer; removed from our server soon after each edit ends

7 more details

Your footage may show or let people hear other people. The AI uses it only to make your edit.
If you use Edivo for a business and your footage shows other people, you can ask for a data processing agreement: hello@edivo.ai.
AI-made media: OpenRouter, Inc. (United States, standard contractual clauses) deletes the description once the media is made and uses only providers that don't train on it. With Strict privacy for AI-generated media off, some makers keep a description to check for abuse (OpenAI up to 30 days, Google up to 55 days); on, none keep it. See Privacy settings and the AI note for the models.
That setting does not change the AI that plans your edits.
We do not use your content to train AI models, and our AI providers may not use it to train theirs.
The AI's choices are suggestions you review. It makes no decision about you that has legal or similarly significant effects.
Full detail: the privacy notice and the list of processors.